The experienced airport executive, Jost Lammers, has taken over as chairman and CEO of the management board of Munich Airport. Lammers, who is also president of the Airports Council International (ACI) Europe, talks about current trends in the market.
We see a clear trend of moving away from the basic airport and towards the “airport city”. The airport city complements its core business with an attractive blend of dining and shopping, hotels, conference rooms, office space, medical practices and special events. Another trend is the focus on seamless travel concepts with the goal of providing greater comfort and convenience and an enhanced travel experience at the airport, boosting customer satisfaction.
Which challenges and opportunities do you see coming in 2020?
The two predominant issues facing the airport world in 2020 and beyond are the digitisation of airport processes and the decarbonisation of air travel.
assumed his new duties on January 1, 2020, following the retirement of Dr Michael Kerkloh, the long-standing President, CEO and Labor Director of Flughafen München GmbH (FMG), at the end of 2019.
Lammers heads FMG’s leadership team alongside managing directors Thomas Weyer (CFO and Infrastructure) and Andrea Gebbeken (Commercial and Security).
- 47.9 million passengers in 2019
- Serves more than 260 destinations
- More than 200 shops and restaurants
Photo: Jost Lammers, CEO, Munich Airport