Live messaging is, according to Macao-based SABA, an ideal way to address topics and offer guests the platform they want. Automatic messaging takes this to the next level. Chatbots not only offer information, they also give an instantaneous reply – simply by clicking, and whenever a customer wants. That, says SABA, is the kind of communication between companies and guests that tech- minded people desire.
On Wednesday, 6 March a representative of SABA Hospitality will host a presentation at the eTravel Lab about personalised hotel chatbots and how they can improve interaction with customers.
Hall 7.1b / Stand 122