Fitting the right person into the right position

ITB Career Center 2019 – an exceptional platform for employers and job seekers

Germany’s Federal Employment Agency (BA) is working hand in hand with ITB Berlin to help place job seekers with potential employers. We asked André Nickel – the agency’s specialist for hotel and restaurant staff placement to tell us more about how his organisation works…


The Federal Employment Agency (BA) fulfils comprehensive service tasks for the public and for companies and institutions for the employment and training market. A nationwide network of 156 employment agencies and 303 job centres is available to ful l these service tasks. The main tasks of the Federal Employment Agency are: placement in training and employment, job counselling, employer advice, promotion of vocational training and further education, payment of benefits such as unemployment bene ts or bankruptcy money.

With travel and tourism growing so fast, what do you see as being the key issues in the industry today when it comes to employment?

In Germany, about 2.9 million people are employed in tourism. That is about 6.8% of all employees. Thus, the industry after trade represents the second largest service sector in Germany. In addition, tourism is one of the most important growth industries ever. In many work areas, new jobs are created with new work content. In order to meet these challenges, the Federal Employment Agency offers all its partners a qualified advisory service. For us as a service provider on the job market, it is very important to accompany these developments and changes in the industry professionally. That is why we have been exhibiting at the ITB for many years.

The ITB Career Center – powered by Federal Employment Agency 2019 is an exceptional platform for employers and job seekers. It offers junior staff, specialists and executives the opportunity to have a personal conversation with various employers in the elds of tourism and the hotel industry. Of course, the jobseeker can also specifically apply for current job offers. In addition, visitors will find competent colleagues from employment services, vocational guidance, the Central Foreign and Specialised Placement Services, colleagues from the EURES network (EURopean Employment Services), the Public Employment Service Austria as well as contact person for the project “MeerArbeit – Job perspective cruise available”. So, if you are planning a career start or change in the industry, you should not miss such an opportunity. In any case, visitors to the ITB Career Center are well advised to have a quali ed application folder at hand. With our “cheese and klick” offer, we again put applicants of styling and photo professionals in the right light this year. We produce professional application photos free of charge, which the visitors can take with them directly. Last but not least, we will also check the accompanying application documents and bring them up to date together with the candidates.

What is the ITB Career Center and how does it work?

In the ITB Career Centre in hall 11.1, jobseekers have the chance to find the job of their dreams in the travel markets. Job newcomers and experienced specialists will be equipped with skills which will make them more employable for current and future jobs. The Career Centre will have information on training courses and career opportunities in tourism. Almost 40 exhibitors, including German and foreign universities, technical colleges, professional academies and other service providers will be offering advice on degree courses and advanced training. Jobseekers can find out what the travel industry has to offer and establish important links with leading hotel chains, cruise companies and tour operators. The job wall has 200 places alone currently being offered by exhibitors and the job market of the Federal Employment Agency. Jobseekers can make immediate contact with personnel managers and apply for jobs directly at the show, while the advisory service of the Federal Employment Agency will be making it possible to get one’s job application thoroughly checked. Experts will examine the documents and offer valuable tips. Applicants can also get photos, professional styling and advice free of charge. 

Hall 11.1

Photo : André Nickel, Specialist for hotel and restaurant staff placement, Federal Employment Agency (BA),Germany