The prominent service robot Pepper and Head of ITB Berlin David Ruetz welcomed all guests of the eTravel World at this year’s show to discuss the future of travel technology.
Pepper is, according to its makers, the first social humanoid robot capable of understanding and reacting to main human emotions. Humanoid robots are increasingly being used in the tourism industry. Promising results have been reported in regards to these robots providing services to international tourists in various destinations. At ITB Berlin 2018, visitors were able to meet Pepper and learn what allows him to drive traffic, efficiently greet customers, recommend products and services and even do realtime data analysis