The multi-award winning Lily Beach Resort & Spa at Huvahendhoo in the Maldives continues to gain plaudits for its high-end offering, but also its all-inclusive packages.
In 2017, Lily Beach Resort & Spa in the Maldives was recognised at the World Travel Awards, while this year its excellence was also acknowledged when it was voted number two All-Inclusive Resort in Asia, and the number All-Inclusive Resort in the world at the 2018 Trip Advisor Travelers Choice Awards.
“The Travellers’ Choice is a very special honour,” says Michael Wieser, CEO of Lily Beach Resort & Spa. “The focus is on service, quality and customer satisfaction – this proves our guests can expect the best.”
For Wieser, a big part of Lily Beach’s success is down to its outstanding “Platinum Plan”, an all-inclusive holiday package that offers guests a stress-free holiday with unbeatable value for money.
The plan includes a breakfast, lunch and dinner buffet at the Lily Maa main restaurant as well as a four-course meal at the Over-Water Restaurant Tamarind once a week.
However, there’s much more to the Platinum Plan than just a traditional food and drink package. During the stay there are no hidden costs for hotel guests. Amenities such as beverages, snacks, fitness classes and snorkel equipment all come as part of the deal.
For example, a selection of 80 fine wines are available to guests at Lily Beach. And as of late 2017, Taittinger Champagne has been added to the list. “We always look for ways to make the stay even more unique,” explains Wieser. “The cooperation with Champagne Taittinger fits exactly into this concept.”
Wieser say the resort is staying ahead of the competition by going “the extra mile” in a tough market. “Our flawless service, the dedication of motivated staff, worldwide reputation and excellent feedback keep up our high ranking position in guest satisfaction surveys (98%),” he says.
In terms of the importance of ITB Berlin, Wieser says: “ITB Berlin is an enormously important part of the marketing activities in travel industry. It’s a great opportunity to get face-to-face with customers and potential future clients, hence it remains an incredibly valuable tool for developing new business”.
Hall 5.2a / Stand 107
Photo: Michael Wieser CEO, Lily Hotels and Resorts