Ross Hutchinson, Contracts Manager for Jet2.com and Jet2holidays in Leeds in the UK, looks after Central and Eastern European cities for the company’s growing Jet2CityBreaks brand. We asked him what brings him to ITB Berlin.
The exhibition is a one stop shop for meeting all my key partners from across a variety of geographical destinations in preparation for the coming Summer season. While historically I’ve used the conference to meet hoteliers and agents, more recently my own role has evolved and now I’ll be spending more time in and around ITB Travel Technology halls. As a tour operator, Jet2holidays is moving forward from using only traditional static contracts, to bringing on- board the technologies to work dynamically with our suppliers. I’m now championing this in contracting, so ITB provides the perfect opportunity to meet our channel manager partners as well as looking for new opportunities in this area.
On a more personal note, one of the nicest aspects of ITB is the fact I get to see suppliers I may no longer directly work with. In my fteen years working in the industry, I’ve done contracts in many places including Greece, Spain and Iceland. It’s always nice to get to bump into people, have a brief catch up, ask how’s business and more importantly how their families are. While I love to travel – I love the people and the different cultures I encounter more.
What’s changing for your company this year?
As a company, we’ve seen customer demand increase for our product substantially over the past few years. Our ATOL licence now allows us to carry 2.27 million passengers until 30th September which is a fantastic achievement. The most exciting thing about the demand for our product is it has allowed us to expand our bases from seven to nine. Although we were once considered only a Northern UK company, ying from London Stansted and Birmingham has changed all of that this year.